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How Can We Help

Let’s start a conversation.
Give us a Call

Get on the phone with our friendly customer service team. Call 1300 114 820

Our team of experts are available to chat from Monday to Friday, 8am to 4pm, excluding public holidays.

For regional enquiries, please call 1300 114 820

Send us an Email

General enquiries for NDIS Participants: enquiries@

Account enquiries for Service Providers: accounts@

For Regional enquiries: 


For people who need help with English:
TIS: 131 450

For people with hearing or speech impairments:
TTY: 1800 555 677

Speak and Listen: 1800 555 727

National Relay Service:

Useful Links

Elevate Service Agreement

Feedback and Complaints
We are always looking to improve and value your feedback

NDISThese are the official channels of the National Disability Insurance Scheme:

Download the easy-to-use Careview Advantage App
Providing complete control over your NDIS Plan.
Head Office
Service Focus Areas